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Planet BIKE workshop

We have two well equipped service workshops here at Planet BIKE in which we are able to carry out repairs quickly and professionally. Because we have two workshops and plenty of storage space we have a quick turnover, doing services on the day they are booked in, meaning you can continue with your riding as quickly as possible. We have two trained mechanics that are always on hand to get your bike back to a professional working order no matter what the problem. Apart from aesthetically how the bike looks we strive ourselves in bringing the bike back to "as new" order when carrying out any service.

We have lots of storage facilities available therefore you can leave your bike with us whenever you're free and pick it up when the service is done, this way we are always able to work around you and you'll never need to wait too long either.

We are able to repair anything regarding a bicycle so no matter what the issue is with your bike we can fix it so please drop it in or alternatively then please give us a call for a free quotation.

General Service
This service covers everything on the bike, no matter what size the bike is or what condition the bike is in. This service will, generally speaking bring the bike back to "as new" condition, apart from aesthetically how it looks, it will ride and feel like a new bike. Parts are extra and will be quoted on inspection before the service.
Cost: £65 + potential parts

Strip Down & Clean
This service covers everything that is done on the General service but includes a full strip down, clean and polish on all parts. Parts are extra and will be quoted on inspection before the service.
Cost: £150 + any potential parts

Wheel Strip and Build
The wheel build will cover the cost of labour for building up any wheel using a professional Park Tool wheel jig and does not include cost of parts.
Cost: Wheel Strip & Build £60 + Parts(spokes/nipples etc)

Wheel True
A re-alignment of a wheel using a professional Park Tool wheel truing jig, to bring it back to as close to its original standard. Price is per wheel and does not include the cost of replacement spokes.
Cost: £20 per wheel + potential parts

Fitting a new Headset
We will remove your old headset and fit a new one, fully greased and professionally fitted so you have steering you can rely on.
Cost: £25 + cost of headset where applicable

Fitting a Cassette
We will remove the wheel from the bike, take the old cassette off and put on the brand new one usually while you wait. This will include a gear tune to make sure everything is lined up correctly.
Cost: £15 + cost of new cassette (where applicable).

Gear re-indexing
We will tune both your front and rear gears, ensuring that the gear change is swift and smooth without annoying "clicking" noises.
Cost £15 + any other parts that may need fitting e.g: cables etc.

Brake re-alignment
We will ensure that your brakes are working correctly and as they should, making sure you feel safe on the bike and rely on your brakes to stop you, both in the dry and wet.
Cost £15 + any additional parts required.

Disc Brake service
We will ensure the your hydraulic brakes are working correctly and efficiently and make sure that you have brakes you can rely on.
Cost £30 per brake + any additional parts required.

Fitting a new Bottom Bracket
We will remove your old bottom bracket from the bike, clean the area, then re-grease the threads ready to fit a new bottom bracket to the specification required.
Cost £25 + parts

Fitting Bar Tape
We will remove your old bar tape from your bike and replace it professionally with fresh new bar tape.
Cost £15 + parts

Fitting a new Chain
We will remove the old chain from your bike and replace it with a new chain to the correct length.
Cost £15 + parts

E-bike Firmware Update for Bosch / Yamaha / Shimano system
A handy software / firmware update to the Bosch / Yamaha / Shimano. This will need booking in and your ebike left here in the workshop for a couple of hours.
Cost: £20

Fitting new Brake Pads
We will fit new brake pads on front OR rear
Cost: £10 per brake (front or rear) + parts

Junior Bike Service
A junior bike service for upto and including 20" wheel. We will go over the whole bike and get it working again like new.
Cost: £50 + parts

Fitting a new Cable (Gear or Brake)
The fitting of a new cable.
Cost: starting from £12.50 depending on cable routing etc.

Fitting a Chainset
We will install a new chainset for you
Cost: £15 + parts

Chain and Cassette clean / degrease
We will remove the chain and cassette, degrease and clean all the parts then re-oil and re-fit the chain and cassette
Cost: £35 + any parts required.

Ultimate Brake Service
We will strip the brake down and clean and degrease the caliper and rotor. Bleed the brake and set it back up.
Cost: £60 + any parts required.

Ultimate Gear Service
We will strip the whole drivetrain off of the bike, clean and degrease all the components. Re fit the drivetrain, oil all gear cables, shifters and mechs. Re index both front and rear gears.
Cost: £60 + any parts required.

Fitting of a Cable operated Brake
The fitting of any cable operated brake - V.Brake or Disc Brake.
Cost: £20 per brake/end + parts required.

Fitting of a Hydraulic Brake
Installation of a Hydraulic Brake. Price not including parts. Price is per Brake and includes routing cables internally
Cost: £45

Fitting a Cable Shifter
Remove old shifter and fit a new shifter. Price not including parts. Price is per shifter
Cost: £20

Fitting an electronic shifter
Parts not included. Price is per shifter. If the shifter is an STI shifter (brake and lever attached) - there will be a brake bleed charge also.
Cost: £30

Fitting a Derailleur including tuning the gears
Parts not included. Price is per derailleur.

Cost: £20

Fitting a complete Groupset
Includes taking off the old groupset from your bike and installation of a new groupset, tuning/bleeding of new brakes and gears.
This can take quite some time especially for internal cable setups but will be completed on the day booked in.
Does not include parts (Groupset!)
Cost: £200

Fitting new forks
We will fit a new pair of forks either Suspension or Rigid. Cut down the steer tube and install into the bike greasing the headset etc as we go.
Cost: £45

Bottle Cage boss repair / fitting
This includes the removal and fitting of a new bottle cage boss into your frame.
Cost: £30 + parts

Fitting new grips
Cost: £15 + parts

Fitting new Saddle or Seatpost
Cost: £5 + parts

Fitting a new Dropper Seatpost
Parts not included. Price dependant on type of bike.

Cost from: £50

Fitting Pedals
Cost: £5 + parts

Fitting of new Tube or Tyre
Parts not included. If you bring just the wheel in price will be £10.

Cost from: £10 / £12 fitting onto the bike

Tubeless setup / refresh - Per Wheel
Installation of tape onto wheel and sealant fitted.
Cost: £20 + parts

Hub strip and clean - Front
Cost: £25 + parts not included.

Hub strip and clean - Rear
Cost: £30 + parts not included.

Disc Rotor removal and fitting
Cost: £10 per rotor + parts.

E Bike motor fitting
We offer an ebike motor fitting service for the following brands - Bosch, Yamaha, Shimano or Giant Syncdrive motor systems.
Cost: £50

E Bike motor removal service
If you need your ebike motor professionally removed then we can do this for you for these following brands - Bosch, Yamaha, Shimano or Giant Syncdrive motor systems.
Cost: £40

E Bike diagnostics
Only available on either bikes purchased from us or bikes equipped with Bosch, Yamaha, Shimano or Giant Syncdrive systems.
This is just to diagnose issues and does not include fixing any issues the bike may have.
Cost: £20

Fitting Mudguards
Cost: £10 + parts

Fitting Pannier Rack
Cost: £10 + parts

Fitting Stabilisers
Cost: £10 + parts

Boxed bike build - non ebike
Build of a new bike purchased elsewhere e.g. online
Bring the boxed bike to us and we will assemble it correctly, tuning all the brakes and gears and making sure it is safe to ride. We don't include a warranty with any bike builds where the bike has been purchased elsewhere as this is the responsibility of where you purchased the bike from and Planet BIKE cannot be held responsible. We WILL offer a FREE 6 week service with any build to retune the bike.
Cost: £60

Boxed bike build - ebike
Build of a new bike purchased elsewhere e.g. online
Bring the boxed bike to us and we will assemble it correctly, tuning all the brakes and gears and making sure it is safe to ride. We don't include a warranty with any bike builds where the bike has been purchased elsewhere as this is the responsibility of where you purchased the bike from and Planet BIKE cannot be held responsible. We WILL offer a FREE 6 week service with any build to retune the bike.
Cost: £100

Building of a boxed ebike
Build of a new bike purchased elsewhere e.g. online

Bring the boxed bike to us and we will assemble it correctly, tuning all the brakes and gears and making sure it is safe to ride.
Includes a 6 week service and for bikes with Bosch, Yamaha, Shimano and Giant Syncdrive motor systems this will cover any warranty and labour for 1 year.
Cost: £200


All prices quoted above are inclusive of VAT at the current rate.


To book your bike in for repair please either use the below 'Book My Bike In' system or call us on: 01271 327455 and we'd be delighted to help!

Book My Bike In

LEVEL 1

£30
  • Full bike check-over and service assessment
  • Quote for service work
  • Written crash damage report, if applicable
  • Redeemable against a service within 1 month
  • Call 01271 327455

LEVEL 2

£60
  • Brake & gear adjustment
  • Bolt & fixings check
  • Whole bike safety check
  • Wheel true
  • Test ride
  • For drive chain service: removal and refit of whole drivetrain including bottom bracket, including fitting new parts, if applicable
  • Call 01271 327455

LEVEL 3

£100
  • Level 2 + Drivetrain service
  • Bike wash/clean
  • Headset service
  • Call 01271 327455

LEVEL 4

£150
  • Level 3 service
  • A full strip down and rebuild
  • Recommended parts: all cables, grips, brake pads
  • All parts are an additional cost
  • If MTB: suspension fork and rear shock minor service and lubricate
  • Call 01271 327455

LEVEL 5

Request
  • Please contact us to discuss.
  • Call 01271 327455
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